Due to the nature of fragrance and personal care products, Smellbliss follows strict hygiene and quality standards.

1. Returns

Returns are accepted only if:

• The product is damaged, defective, or incorrect

• The issue is reported within 48 hours of delivery

• The item is unused, unopened, and in original packaging

2. Non-Returnable Items

• Opened or used fragrances

• Customized or personalized products

• Items purchased during clearance or promotional sales

3. Refunds

• Approved refunds will be processed within 7–10 business days

• Refunds will be issued to the original payment method

• Shipping charges are non-refundable unless the error is from our side

4. Exchange

Exchanges may be offered subject to product availability and inspection approval.

5. How to Request a Return or Refund

Please contact us with your order number and issue details:

📞 Phone: +974 3377 8989
📧 Email: info@smellbliss.com